Terms and Conditions
Website usage terms, conditions and disclaimer
The terms 'Modern Herbal', 'our', 'us' and 'we' all refer to Modern Herbal. who are the
registered owners of the website https://modernherbal.co.uk/
The terms 'you', 'your', 'viewer', 'visitor' and 'user' refers to the you, the visitor of https://modernherbal.co.uk
The term 'item' refers to products or services provided by us.
The term 'order' is in reference to a single or group of items selected by the user.
The term 'checkout' is when the user has clicked to send payment to fulfil an order and is sent to our payment processor.
Your acceptance of these Terms and Conditions
1.1. By using, visiting, accessing and/or registering with our website, you are deemed to
have read, understood and agreed to be bound by these terms and conditions and any terms and
and conditions then please do not continue to use our website until such time you
1.2. We reserve the right to change, modify, add or remove parts of these Terms and Conditions any time and without further notice. Such changes will be made effective upon display of the revised changes.
1.3. These Terms and Conditions are binding on all users that access our website, this includes both registered and unregistered users, automated or not, independent or what device or system is used for access.
Use of Content
2.1. The content on our website is made available on this site is for your personal,
non-commercial use only.
2.2. You may not copy, reproduce or distribute any part of our website without prior written authorisation.
2.3. You will not alter, modify, edit or otherwise change any part of the website other than as may be reasonably necessary to use our website for its intended purpose.
2.4. We cannot provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information, content and materials available via our website for any particular purpose.
2.5. You acknowledge that the content, information and materials may contain inaccuracies or errors and as such exclude liability for any such inaccuracies or errors.
2.6. We cannot provide any warranty or guarantee as to accuracy, usefulness, safety, completeness or intellectual property rights for any content provided via 3rd parties.
2.7. Usage of our website is entirely at your own risk and that we do not control any 3rd party content/link which you also use at your own risk.
Tracking and User Experience
3.1. Our website makes use of various technologies to give you the user a better
3.3. Any illustrations, photographs, drawings, graphical depictions or descriptions of items are purely to provide a best effort approximation of the product and may not depict the product entirely or exactly.
Your Details and Membership
4.1. To be able to fulfil orders, you must provide some personal details to us. These
details includes your name, address, email address and telephone number.
4.2. By giving us your details to fulfil orders, you acknowledge that it is correct and up to date and any incorrect details provided to us is exclusively your liability including any costs incurred to us making use of any incorrect details or correcting your details with your authorisation.
4.3. Our website gives the ability to order items without becoming a full member of the website, this feature still requires your personal details as mentioned prior. This is called the 'guest checkout'.
4.4. By becoming a member (registering an account with us) you gain the ability to change, update, modify and view information we have stored on you including but not limited to: your personal details and order information.
4.5. By visiting our website you allow us to market directly to you, this may include solicited or unsolicited emails about the product & website update , offers and discounts.
Price and Payment
5.1. The price of any product will be as quoted on our website as the time or purchasing
except in cases where there is an error in pricing.
5.2. Prices may be changed, altered, increased or decreased from without prior warning, notice or agreement and such changes will not affect any past or current orders after payment is taken.
5.3. Order pricing is checked upon dispatch and maybe held or rejected if an error is discovered in which case we will contact you. We are under no obligation to provide the product to you if a mispricing has occurred.
Availability and Delivery
6.1. No order will be dispatched, delivered or fulfilled in any way until clear funds have
6.2. Delivery cost is calculated at checkout.
6.3. Most orders are fulfilled within 24hours of confirmation of order but can take up to 30 days, unless there are exceptional circumstances.
6.4. If your order cannot be fulfilled completely we reserve the right to hold your order until such time or we may partially fulfil your order
6.5. Orders placed before the specified cut off time will be processed the same day and will be delivered in accordance with the delivery option requested provided there are not further security checks required and that the desired product is in stock.
6.6. Orders placed after the specified cut off time will be processed the next (UK) business day.
Cancelation and Termination
7.1. We reserve the right to terminate, cancel or stop any users from accessing our website
with no prior warning, notification or reasoning.
7.2. We reserve the right to close, terminate, cancel or stop any user membership to our website with no prior warning, notification or reasoning.
7.3. We reserve the right to stop, cancel, divert or terminate any order made by a user with no prior warning, notification or reasoning.
7.4. If any order cancellation occurs a refund will be given.
8.1. Your rights are governed by the laws and rights of the United Kingdom (England,
Scotland, Wales and Northern Ireland).
8.2. Consumer Protection (Distance Selling) Regulations (2000) apply to all personal orders via our website or telephone systems (provided you are not using a public telephone).
8.3. Your Statuary Rights are not affected.
8.4. Where any Term or Condition is in conflict with any rights or laws then that Term or Condition is deemed null and void.
8.5. For any advice or further information about your rights contact your local Trading Standards Department or Citizen Advice Bureau.
The information contained in this website is for general information purposes only. The information is provided by us and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of us. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Modern Herbal takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. The statements made on our websites have not been evaluated by the MHRA or FDA (U.S. Food & Drug Administration). These products are not intended to diagnose, cure or prevent any disease. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.